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English for Customer Service and Call Center
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German for Customer Service and Sales Positions
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Latest Posts
10 Best Critical Thinking Courses for 2026: From Problems to Decisions
Confession: I used to think critical thinking meant being skeptical of everything. Question every headline, every claim, every source. Look beyond the face value.
But critical thinking is structured evaluation, and knowing when to accept a good argument is as much a part of it as knowing when to reject a bad one. The people I know who are actually good at this are calmer, not louder.
That’s what makes picking a course tricky. Two courses called “critical thinking” can teach almost nothing in c
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Udemy Announces Layoffs Without Saying ‘Layoffs’
Udemy’s latest ‘Strategic Business Update’ uses corporate euphemisms to signal job cuts while pivoting to enterprise clients.
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Can an AI Teach AI? Learning From an Avatar
David Joyner recently wrote about his experience of creating a course with an AI avatar. He mentioned the advantages of being able to quickly and easily update course videos using AI rather than having to go to the recording studio and re-record and edit sections of videos. He also mentioned the drawbacks of uncontrolled use of AI to mimic real people.
Having taken over 200 online courses, I decided to try Foundations of Generative AI. I wanted to compare the experience from a learner’s perspe
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Coursera Q1 2022: $120.4M Revenue, $38.3M in Losses, 16K Degree Students
Coursera has published its first quarterly report of 2022. Here are the essential numbers.
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